STORE POLICY

Customer Care

House of Jackson takes great pride in caring for our customers, from product support to assisting in any questions customers may have in regards to the products & services we offer. If you need support for a House of Jackson product or product purchased from house of Jackson be sure to go to the contact section of the website located in the header menu and send your message where we will do our best to respond as soon as possible, alternatively email: info@houseofjackson.com.au

Privacy & Safety

House of Jackson respects customers privacy and online safety in various was such as using trusted payment methods for payment at checkout including, PayPal, Stripe, Afterpay, and bank transfer if customers feel safer doing bank Transfer.

House of Jackson will also notify you once your order is placed and shipped to help with piece of mind & allow customers to track the order while in the post

 

House of Jackson may also collect Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services we offer

  2. To provide our Users with ongoing customer assistance and technical support for digital products & physical products sold

  3. To be able to contact our Visitors and Users with general or personalized service-related notices (and promotional messages if signed up for newsletter)

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services 

  5. To comply with any applicable laws and regulations.

  6. To process orders in shipping & other purchase related information such as returns & product recalls.

Wholesale Inquiries

House of Jackson proudly offers wholesale on selected product from the House of Jackson ruler range to the handcrafted items & patterns.

To Become  House of Jackson retailer simply submit a message through the contact section of the website located in the header menu and send your message where we will do our best to respond as soon as possible with more information in regards to your inquiry, alternatively email: info@houseofjackson.com.au

Payment Methods

- Credit / Debit Cards
- PAYPAL

- Offline Payments

- AFTERPAY