Returns Policy

House of Jackson prides itself on making handmade items to the highest standards, along with stocking only the best sewing tools and notions available on the market. If for some reason you are unhappy with an item or having difficulty with a product purchased from House of Jackson, please contact House of Jackson via email (houseofjacksonhats@gmail.com) and I will be happy to assist you.

House of Jackson offers exchange or refund where the product is faulty or is not as described on this website.

House of Jackson will not accept returns on items for change of mind purchases or if the product was misused in a way that contributed to the problem occurring.

To return an item.

Returns must be received within 14 days of you receiving your item/s. If 14 days have passed since you received the item/s, and you have failed to contacted House of Jackson to advise of the issue, unfortunately House of Jackson can’t offer you a replacement or refund as the 14 day Return period has passed.

First, you must email houseofjacksonhats@gmail.com and advise of the issue along with proof of purchase (this can be a bank statement or receipt) and a description of the issue along with photos (if possible)

Then you will receive an email on how to return the item for a refund or replacement.

When the item or product Is received by House of Jackson it will be then inspected and the replacement will be sent at no extra cost to you.

~You are responsible for the cost of shipping to return the faulty item to House of Jackson.

Bee on my mini 9 patch cushion

Bee on my mini 9 patch cushion

This is a pattern available on my website

Something new

Something new

a glimpse at something new and exciting i,m working on

Mini disappearing 9 patch

Mini disappearing 9 patch

A look into my sewing space while I was creating a mini disappearing 9 patch

D.I.Y

D.I.Y

Some D.I.Y on the desk I use for filming video content

FMQ

FMQ

Some free motion quilting in the background of my turn tables table runner pattern sample with my favourite wonderfil Konfetti thread

Minni 9 patch

Minni 9 patch

free pdf pattern available, click the link below to get your copy today!

Making HST blocks

Making HST blocks

a look into my sewing space as i'm cutting the centres of some half square triangle blocks with my 10 1/2" x 5 1/2" ruler

Decorative stitching

Decorative stitching

A look at some of my favourite wonderfil tutti threads with a tight zig-zag stitch to create a unique finish on an Aster & Anne kit

Disappearing 4 patch

Disappearing 4 patch

Subcutting a disappearing 4 patch bock using my 6" x 24" ruler

17894875744586181

17894875744586181

18103889434173748

18103889434173748

17848708136315257

17848708136315257

17868599078016820

17868599078016820

Turn tables table runner Pattern

Turn tables table runner Pattern

This is a pattern available on my website

17877500209742756

17877500209742756

17906645230489198

17906645230489198

A look at some of my favourite wonderfil tutti threads with a variety of decorative stitches to create a unique finish on an Aster & Anne kit

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© 2020 by House of Jackson